You have no items in your shopping cart.
Please contact us first before you need to return the goods, our customer service will back to you within one working day. If there are irremediable defects with the items, you can return them back to us for change or refund. If you choose return for refund, please contact our customer service for return address.
1. Please make sure the color is correct when you order online. If you choose wrong color of our products, you should pay the two-side shipping cost if you want to return for change. If you don not make sure what color you need, please check color list on website.
2. Please make sure the address is correct and complete. If the parcel returned to us as undelivered by the wrong or incomplete address, you should pay for the re-send shipping cost. Please don not send faulty goods back without discussing with us. It is very hard for us to handle a package without any necessary order information. Please confirm all items are included in original box.
3. Please make sure the phone number is correct when you place the order, if the parcel arrived destination and out for delivery but you are not at home, the courier will contact you with telephone number.
4. Please make sure the your email address id correct where you can view your order information and check your shipment once it is available after your order is dispatched.
5. The goods should be the same as we ship to you, not used and all plastic wraps are still on(if not, we won't accept return goods).
6. If you pay for EMS fast shipping or DHL Shipping, we won't refund this part of money.
7. we will check the goods once we get them, if they are the same as we ship to you , we will make a refund for you( but will charge a bit for handle fee and only refund you the rest).
8. the refund will be back to your credit card in 7~15 days or so after we received the return goods.